See the chatter about Eastgate Optical!

“Fantastic service from awesome and knowledgeable staff! The Doctors are amazing and they have all the latest tools to asses the health of my eyes and meet all of my needs! Loved my experience, will definitely return and make appointments for my whole family!”

“Always positive and professional ! They are on the cutting edge with equipment and knowledge. Staff are welcoming and helpful.”

“Gosh, it was just great!”

“The staff is genuinely caring and very kind, all while maintaining professionalism.”

“I had an urgent need to be seen, and they fit me in right away. Both of the doctors there are fantastic and very thorough.”

“Our family has been going to Eastgate Optical for 13 years. Dr. Winbigler is very knowledgeable, his office is modern, very clean and staffed with great people. We highly recommend them.”

“The doctor was awful, the staff were mean, and the place looks darker than a dungeon. Oh wait, this isn’t SpongeBob opposite day? Oh, I’m sorry. The staff is the best in the state, and the doctor is quite nice and thorough and informative. My entire experience was five-star a class one perfect. I will go there for the rest of my life.”

“As always, everybody was friendly, cheerful and knowledgeable with their job.”

“This is a very professional and friendly office. Dr. Winbigler did a wonderful job of fitting contact lenses that help my see close up without reading glasses. These contacts are great!”

“Thank you so much, Dr. Winbigler an Teresa for your expertise and patience in helping me with my new glasses!!!”

“Love my eye DR. WINBIGLER and love my new glasses I sure did need them. Sadly there no way I can aford sunglasses even with my old frames which I love you wanted 600.00 + hubby said there know way so I have to usey old ones that just sad cause I sti drive School bus. Which I love that I drive great kids.”

“Great, friendly service.”

“Excellent, friendly service.”

“The dr recommended some very expensive lenses but did not explain why I should consider them instead of some others. He did not ask me about many of the problem s I reported on the written form. I felt the eye exam was pretty thorough but no visual field test was done and one of the reasons I had come in was to have pressures checked.”

“Dr. Winbigler and his staff were so patient with me trying to achieve the right fit for my contacts. I now can see distance and up close with my contacts for astigmatism. I appreciate his expertise in making this happen! Thank you.”

“The staff is always friendly, knowledgeable, and helpful. Overall, the practice provides a great customer service experience.”

“Dr. Winbigler has been great for our family. Our old optometrist kept saying our son’s prescription hadn’t changed every year, even though our son said he couldn’t see as well year-to-year. Since going to Eastgate, he says he can see quite well now. Dr. Winbigler is quite thorough and is one of those doctors who keeps abreast of newer breakthroughs in his profession. The office staff is equally awesome. We particularly love Angel, who has superseded fantastic customer service every single time we’ve seen her. Thanks for being great for the past two years that we’ve been clients. We don’t often leave reviews online, but felt it was appropriate in this case. I don’t like to leave personal details, so I’ll be posting anonymously, hoping this doesn’t detract at all from our review.”

“Always a wonderful and friendly, efficient experience visiting Eastgate Optical for any reason! The girls in there are fun and helpful and Dr.W. Is the best!”

“The staff were very courteous and helpful.”

“A little expensive but the customer service was outstanding.”

“I want to convey my sincere thanks to all the professionals at Eastgate Optical. Everyone on Dr. Winbigler’s staff was courteous and very knowledgeable as well as being very positive and appreciative to me as a customer. Dr. Winbigler was very attentive to my exact needs and he knew the formula for my professional needs. I will tell you without a doubt that of all the Optometrists I have visited over the years and the number is close to 10, I would say he is the very best. I am very happy that I went to Dr. Winbigler on the recommendation of Dr. Hollingshead. They are probably foremost in their prospective fields of eye care. I would certainly recommend Eastgate Optical to anyone who is looking for an excellent eye care provider. Sincere thanks and keep up the good work, Larry S.”

“My appointment as usual was very professional as well and warm and friendly. The young ladies there are always very informative and helpful. My time with Dr. Winbigler was great, he helps me with what he thinks is best for me and is very warm and welcoming. Of course I could not get the frames and help I need without Trina, she is my lifesaver and I appreciate all she does for me and my husband.”

“Dr. Winbigler and his staff are the greatest!’

“All staff was friendly and instructive on the procedures. Always a pleasant experience.”

“Everyone at Eastgate optical are so nice and friendly!!”

“The staff at Eastgate Optical have consistently shown what real customer service means. The quality of the care and products is top notch. When asked where I go for my visual concerns there is only one answer Eastgate Optical.”

“quick efficient service”

“People were nice and the Dr explained everything that I needed to know. Did try to sell me something I didn’t need.”

“My daughter is 5 and has had to have her glass replaced twice now and both times has been quick. This last time we did have to have my daughter go one dat with out her glasses but they were ready first thing the next morning and are fitting her better than ever. Thanks so much. Keep up the great work.”

“Eastgate Optical has always been great. Everyone is friendly & helpful. Dr. Winbigler has always been great. I have been with him for many years.”

“Great experience, as always! Thank you.”

“From check-in to check-up, I love the way I’m treated at Eastgate Optical. The staff is professional, courteous, friendly, and knowledgeable. The doctors are top notch and have made a real difference in my vision and overall health. I receive compliments wherever I go on the beautiful frames they helped me choose. I recommend Eastgate whenever I can!”

“Staff are very friendly. Service is very good. I have used Eastgate Optical for many years and I’ll continue to do so in the future. Have a good day.”

“Thank you for such personal service.”

“The second year in a row the front office staff is very pleasant and professional. The staff is quick to get you in and very thorough, the doc is pretty amazing too!! Thanks for providing great quality customer service!”

“Great service, great doctor and great staff”

“I was promptly greeted and escorted to the examination room with no wait at all, however once in the Doctor’s office I waited for an excessive length of time for the Doctor. Then I was instructed to remove my contact lenses and find my way throughout the office blind. I waited forever to checkout with my lenses and frames as well as when I picked up my glasses and they were being cleaned. For a basic exam, I was there for 1.5 hours which is far longer than I’ve ever spent at an eye appointment. The staff was friendly and I was pleased with my final purchase, I just wished it didn’t take so long.”

“Great frame selection (all the stylish brands), and wonderful service.”

“This office gets more and more professional every time I visit. The Doctors are EXCELLENT!”

“Everyone was welcoming and friendly. I enjoyed my visit very much.”

“Service was excellent and friendly. Took a little longer than it could have but overall a good experience. Would definitely recommend to a friend.”

“Over the years I have always found stylish glasses frames at Eastgate Optical. In addition, they have been very helpful in resolving any issues I have had with my frames or lenses. When one wears glasses every waking hour, things come up, and at Eastgate has my satisfaction has been their top priority.”

“Very friendly and knowledgeable staff with the latest technologies and product. I have been a customer for 18 years.”

“From start to finish, an outstanding experience. State -of-the-art equipment for the most precise eye exam available. Knowledgable, patient, and friendly staff – every one of them. I walked away from the experience with the best prescription I’ve had in years, not realizing until now how poor my other prescriptions were. Dr Winbigler was very thorough, and informative, and interested in serving my needs. Quality of the lenses and frames quite high. Having tried several other optometry clinics in Boise, this is now the only one I will go to. Highly recommended.”

“Friendly service, very informative, extremely helpful and professional.”

“I had a wonderful experience at Eastgate Optical. The doctor and staff were very friendly and informative about my eyes. Afton was amazing at helping me pick out the perfect frames. Thanks so much for being such a wonderful team!”

“Totally awesome place! The staff is friendly and fun and Dr. Winbigler is knowledgeable, thorough and patient. There’s a level of service, experience and knowledge that is simply not available in the big-box/express which, while cheaper, can really mess up your eyes.”

“Actual doctor not a mall optometrist. I am very “picky” about my vision and have always been corrected to at least 20-20 and sometimes 20-15. Been a patient for many years.”

“Friendly staff, optomotrist was friendly and explained everything. Coffee was good too”

“The staff and owners of Eastgate Optical are so wonderful and so professional. Thank you goes out to Dr. Winbigler, Angela Winbigler, Tina, Angel, Trina and April. You go above and beyond in everything you do and are so wonderful with me and my daughter Shayawna. I always tell people I know to go to Eastgate Optical because the people there are so wonderful. Thank you.”

“Great experience as always”

“Excellent service. Patients are seen on-time by very pleasant, caring and knowledgeable staff. There is a wide variety of frames to choose from for glasses. The facility is located near my home and parking is not a problem.”

“Everyone friendly and patient with me. Frames seem to cost more than other optical shops but appreciate the attentive service.”

“After the reaction from the last review, I broke my own rule and rated this time a five star. Hope this erases any misunderstandings and makes everyone very happy. Nothing like happiness to make ones day! As my son in law, it is easy to rate your performance. If you weren’t, it would still be easy!”

“as all ways the staff was great and my exam was very detailed,prices for this type of service are in line for what you get. However since my last exam I noticed that there is no longer a candy dish OF ANY KIND.???? just kidding”

“I always look forward to getting new glasses at Eastgate. The service is personable and professional.”

“great staff, always a good experience.”

“Terrific! Loved the special treatment!!”

“I have been going to Eastgate Optical for many years, and have always had a great experience. I had a contact change this year and was disappointed that I could not trade my sealed packs in for my new prescription as I have done in the past. I was told it was because of the new packaging, but when I got my new contacts, they were the old packaging. Now I’m stuck with 4 months worth of contacts that I cannot use. Craigslist maybe? eBay?”

“Very professional, very thorough, friendly. We won’t go anywhere else.”

“So much fun at the appointment as it was Halloween and the entire staff was welcoming & fun to be with. My kids were equally excited by the treats that were being handed out and the very relaxing atmosphere.”

“Great service as always. I’ve been struggling with my contacts and have been offered a few solutions to make sure that my eyes are comfortable and vision is maintained. They want to make sure that I’m happy. Also, great selection of glasses and very helpful service in helping me select the perfect frames.”

“Personal, attention to detail service.”

“Great care is provided by everyone at Eastgate. Great glasses and technicians to help you choose the best for your needs. Dr. Has the latest technology to evaluate your eyes and insure your medical needs are met. Office ladies are so sweet and cordial as is the whole staff. I highly recommend Eastgate Optical!”

“Polite, friendly service and they were able to get me in right away when I had a terrible allergic reaction in my eye to something.”

“My expectations were highly exceeded!”

“The office staff is friendly and Dr W is very helpful. Everything is explained thoroughly.”

“Very professional service, caring doctor and staff. I would recommend Eastgate Optical.”

“Wonderful experience. Always feel like the doc spends time going over any concerns I might have.”

“The office visit was ok. My appointment was September 22 and I still do not have my glasses – no one called me to tell me why – I called the office and was told there was a problem with the lenses. It would have been nice if office would have been proactive and called me. I still don’t know exactly what the problem is with the lenses and have paid half the cost with nothing in return. Very, very disappointing experience.”

“Excellent help from Theresa in picking out my new frames. I absolutely love them! The only thing that was discouraging was I asked for a discount due to the fact that I have purchased several glasses from your office. Approximately 7 years ago I bought a new pair of Silhouette’s with the leses that have everything but the kitchen sink on them! I also upgraded my sunglasses (also Silhouette’s) lenses with top of the line options. Six months ago I upgraded an old pair of Silhouette frames with new top of the line lenses and just last week I bought new Silhouette frames prompting this email to me. I guess loyalty doesn’t matter anymore. I will come back, but I am looking at other offices in the local area for future purchases.”

“Always a pleasurable experience with the staff and the Doctor. Has been quality for over 25 years.”

“The staff was very friendly and helpful as always. I didn’t have to wait long to see the doctor and they ordered my contacts immediately following the visit. They had my insurance information with coverage so they knew exactly what was covered and what I owed. It was a very pleasant experience.”

“The staff is Amazing very friendly and Dr. Winbigler is a great guy!”

“I am always pleased with the care I receive. The staff is very friendly and warm.”

“Dr. Winbigler and his staff are the best.”

“Initial visit was excellent; selected new frames and confirmed my prescription. Pick-up of new glasses didn’t go well. I returned the glasses in a couple of hours. One of the lens was made wrong due to clerical error by technician when sending my prescription to the lab. I suggest doing a quick eyechart check on each eye with new glasses on before patient leaves..”

“The staff was great and helpful and made my daughter enjoy her appointment. I have been going there for over 18 years!! Now I bring both my kids to see him”

“What a wonderful place to go. Everyone was so wonderful. Great receptionist greeting and Angel was super helpful at helping me pick out my frames. Great job everyone. I will recommend you to everyone.”

“The staff are always pleasant and kind.”

“Everyone is friendly and helpful. All my questions were answered and I feel I got honest feedback about my frame selection. It really is an excellent experience!”

“Nice people and most important pros. Little expensive thou but it payed off”

“The overall experience was very good. Professional and friendly staff. The office is updated and clean. Service was good, however wait time was a little long the times I was there.”

“The eye exam was thorough and informative.”

“Very thorough, friendly and professional service.”

“Everyone is friendly and helpful whenever I stop by.for an adjustment to my glasses or to purchase new ones. Appointment times are accurate.”

“The friendly, professional staff is a pleasure to work with.”

“The staff is always professional and very helpful.”

“My experience with Eastgate is typically excellent, however I came by toward the end of my lunch hour last week to for a pick up. It was just after 2:30 and a sign on the door said you would not be re-opening your offices until 3 pm. It was really inconvenient for me to drive all the way to that side of town.”

“Expensive but quality care. Friendly and helpful staff.”

“In the last couple of weeks three of my immediate family members have had appointments with Dr. Simonson and Dr. Winbigler. We have all been very happy with the attention, kindness and thorough approach both doctors have taken with each of us. I’m thrilled that we can establish Eastgate as our permanent optical clinic.”

“Excellent service.”

“I found everyone to be friendly and helpful.”

“Eastgate Optical is the best! Every single member of the staff is warm and welcoming and I always enjoy my appointments.”

“I recently moved to Idaho as an unexpected eye condition developed. I needed to see a specialist quickly and regularly. I’ve since been to Eastgate several times, and each has been a positive experience. I’ve dealt with the office staff, the assistants, and both doctors and everyone is helpful and genuine. I once had to cancel an appointment on the day of, and Dr. Simonson called me personally to check on my condition. Haven’t “shopped around” much, but don’t need to and I highly recommend Eastgate Optical.”

“Eastgate Optical is a wonderful place to keep your vision heathy. My family and I have been going there for years, and have always had a great experience at Eastgate. The staff are friendly and patient, the providers are knowledgeable and kind. I look forward to my visits…there is a feeling of family at that office. They truly care about each other and their patients. They have all the latest contacts and fashionable frames, and will help you find one that makes you look your best. Eastgate is a wonderful place to take care of your family’s vision needs.”

“My wife and I have been seeing Dr. Todd for about 12 years and have always enjoyed our yearly visit. The office staff are friendly courteous and knowledgeable, Dr. Todd is friendly which puts the patient at ease and knowledgeable as well. MY son has been seeing Dr. Todd for about 5 years and has really helped him perform better in school. He has really helped my whole family see better highly recommend!!! If there were 10 stars Dr. Todd would get 11 in my book.”

“Staff very courteous, a pleasant experience. Glasses are perfect.”

“Excellent. I was well treated, workers are most knowledgeable, Dr. very instructive. Products are top of the line………..”

“Very professional and friendly environment. Overall just a very pleasant experience. I was referred to Eastgate by a friend and I’ll be recommending them to anyone who ever asks me.”

“Friendly and knowledgeable staff. Clean pleasant environment and very competent doctors. What more could you ask for?”

“Personable and knowledgeable staff. Nice facility. Dr. Winbigler is an excellent optometrist!”

“Eastgate has worked with me individually to get me to the best vision possible. Thank you!”

“great service ….frame fitter and dr. were awesome!”

“I always find the staff, Dr Winbigler and Dr Simonson friendly and professional. I receive very good care at Eastgate Optical. Lynne”

“I’ve been coming to Eastgate Optical for nearly 20 years and have always been more than satisfied. Dr. Winbigler is always up to.date with the latest technology and his staff is always friendly.”

“Everyone at Eastgate Optical is great!”

“My appointment went very well. The Doctor and the staff are all so friendly they make you feel part of their “family”! I will definitely recommend Eastgate Optical to my friends and family.”

“Dr. Simonson was knowledgable, friendly, and efficient in examining my eyes and answering questions.”

“I am new to Boise and really lucked out in finding you and your very knowledge staff. Not only are you a great and caring Dr., but your staff are too. You all go above and beyond in service. Thanks.”

“Michelle was so helpful. I love my new glasses. I had a great experience again at Eastgate!”

“Very thorough, professional and informative.”

“Dr. Winbigler and the staff were very knowledgeable and very friendly.”

“Very good service, however the sales specialist was a little pushy when it came on picking a pair of eye glasses. I’m not rich and can’t afford a pair of $ 500.00 eye glasses. Other then that, Eastgate Optical did a excellent job checking my eyes.”

“Wonderful personal attention! Highly recommended.”

“Everyone was very helpful, professional and friendly from the minute I walked in the door!”

“For years I have been going to a different, very expensive, eye health provider. I hated the prices, but I was afraid to leave because they gave me the best service and products I could find. Then my friend recommended Eastgate. I am so glad! The service was WONDERFUL, my glasses are PERFECT and it was a fraction of the cost!”

“Friendly, Courteous and Very Good! I highly recommend Eastgate Optical.”

“Always live to visit the office! I always feel that the staff remember me and have an interest in my well being and not just trying to make a sale on eye ware.”

“Our last optometrist gave both my son and I prescriptions that were off for years; we still had fuzzy vision every time we got new glasses. At Eastgate Optical, they are really up on their technology, and Dr. Winbigler got us dialed in perfectly. I am seeing things I haven’t seen in years. My son and I love our new glasses, and found our experience with all the technicians and staff excellent. Thank you Dr. Winbigler, Angel, and Michelle! -Christine R.”

“Great staff, friendly service.”

“Very kind, caring, and considerate of our families eye care needs.”

“Efficient operation. Knowledgeable staff.”

“Dr. Winbigler and his staff are wonderful and extremely helpful!!!!!!!!!!!!”

“Love my new glasses! Thanks to all for your help”